Field Services

At cb20, our experienced Field Services Technicians are the boots on the ground, in-person team that can handle even the most complex IT projects with utmost professionalism, precision and efficiency. From large-scale, on-site installations and upgrades to network maintenance and troubleshooting, our team of dedicated professionals is committed to delivering exceptional results that enable your business to thrive. The cb20 field services team provides you with the peace of mind of knowing your project will be executed seamlessly, with minimal to no downtime for your business.

Areas of Focus

Unparalleled Expertise

With years of experience in the IT industry, our skilled technicians possess a deep understanding of the latest technologies and best practices. We stay updated with emerging trends to provide you with cutting-edge solutions tailored to your unique requirements.

Prompt On-Site Support

When you encounter technical issues that require immediate attention, our field service team is just a call away. We offer prompt on-site support, ensuring minimal disruption to your operations and enabling you to get back on track swiftly.

Comprehensive Solutions: Whether you need assistance with hardware installations, software upgrades, network configuration, or system troubleshooting, we’ve got you covered. Our comprehensive suite of field services is designed to address your IT challenges comprehensively, leaving no stone unturned.

Customized Approach

At cb20, we believe in the power of tailored solutions. We take the time to understand your business goals, challenges, and infrastructure, allowing us to design field services that align perfectly with your specific needs. Our approach ensures maximum efficiency, cost-effectiveness, and long-term success.

Proactive Maintenance

Prevention is better than cure, especially when it comes to IT infrastructure. Our field services extend beyond reactive troubleshooting; we proactively monitor and maintain your systems to identify and resolve potential issues before they impact your operations. Our goal is to keep your business running smoothly, without any interruptions.

Seamless Integration

When implementing new technology or upgrading existing systems, integration is key. Our field services team possesses extensive experience in seamlessly integrating various IT components, ensuring that your infrastructure operates harmoniously, resulting in enhanced productivity and efficiency.

Scalable Solutions

As your business evolves, so do your IT requirements. Our field services are designed to scale with your organization. Whether you are expanding your operations, opening new branches, or implementing new technologies, we can adapt our services to accommodate your growing needs seamlessly.

  • IMAC-Installs, add, move, changes. Network, PC’s, Laptops, AV.
  • Break Fix
  • Large Scale Refresh-PC’s, Printers, WAP’s, Switches, Displays
  • Facility Moves
  • Configuration Center/Imaging/Lifecycle
  • NYS Govt Agency: 4000+ switch roll out,  NYS Agency: 1000 WAPS, NYS Agency: 55 Telepresence Units