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Security-First IT Solutions Built for the AI Era.
As a Managed Security Services Provider (MSSP), cb20 delivers security-first managed IT designed to reduce risk, strengthen resilience, and help organizations confidently operate in an evolving threat landscape.
We combine cybersecurity, strategic leadership, proactive operations, and responsive support into one accountable partnership, helping protect your people, data, infrastructure, cloud environments, and business operations.
cb20 assists organizations with the development, deployment, and management of the controls needed to mitigate your risk of a data breach. By understanding your people, processes, technology, and compliance needs, we tailor solutions that address your specific security needs.
Security Lifecyle Services
Prepare, Plan & Design
- Create a high-level design mapped to business goals/needs
- Map business compliance requirements
- Network security assessment
- Penetration test
- Identify network security requirements and perform a gap analysis
- Compliance analysis to determine adherence
- Establish IT strategy and policy
- Create a detailed technical design
Implement
- Configuration of solutions per business goals/needs
- Deployment according to manufacturer’s best practices
- Solutions include SaaS, on-premises, hybrid
- Documentation and Knowledge Transfer to customer IT team
- Professional Project Management for successful deployment
Operate & Optimize/Enhance
- Perform day-to-day management
- User testing and awareness training program
- Datacenter fitness program
- Network discovery, monitoring, access control
- Compliance management (VCISO)
- Forensics
- Backup/DR ransomware recovery
More Than a Partner, We’re an IT Ally
By choosing cb20 as your managed services provider, you gain a reliable and responsive partner dedicated to your success.
Let us handle your technology needs so you can focus on what you do best – growing your company.
Industries We Serve
Manufacturing
From streamlining operations to optimizing supply chains, embracing digital transformation is essential for manufacturing companies. Staying ahead requires a strategic approach supported by innovative, customer-focused technology solutions.
Government
cb20 empowers our government clients to overcome their struggles and proactively prepare for the future. We’ll help you revolutionize your operations and achieve greater efficiency.
Education – K-12
Unlocking the potential of technology while ensuring the safety of students and their information is top priority in today’s educational landscape.
Education – Higher Ed
There’s a reason why so many higher education institutions trust cb20 as their partner. We understand the unique struggles you encounter, from safeguarding sensitive student information to empowering and educating your students.
Healthcare
cb20 understands that providing the very best patient care and ensuring your patients are top priority requires a modernized and highly optimized IT infrastructure.
Legal
Keeping up with technology is essential for the success of any law firm. We understand this challenge and help you stay ahead of the curve.
Small/Midsize Businesses
Every business is different, facing a unique set of challenges. Our team of experienced IT professionals is dedicated to providing tailored solutions that address your specific pain points empowering your business to thrive.
Non-profit
Non-profits face unique obstacles that demand innovative solutions. With our cutting-edge IT services and unwavering commitment, we help you overcome your current struggles and drive long-term growth.
Enterprise
You need a responsive, trusted IT partner, providing a vast range of IT solutions with a proactive IT strategy designed to drive growth, increase revenue, and empower your business to reach new heights.
Technology Partners
Local Expertise
cb20 understands the unique needs of businesses in New York and New England. Our comprehensive cybersecurity solutions and services bring cutting-edge technology with a local focus.
Our Service Areas
New York
Capital Region
- Albany
- Schenectady
- Troy
- Saratoga Springs
- Cohoes
- Watervliet
Hudson Valley
- Westchester County: White Plains, Yonkers, New Rochelle
- Rockland County: Nyack, Suffern
- Dutchess County: Poughkeepsie, Beacon
- Orange County: Newburgh, Middletown
- Ulster County: Kingston, Woodstock
Finger Lakes
- Rochester
- Ithaca
- Geneva
- Canandaigua
- Seneca Falls
Southern Tier
- Binghamton
- Elmira
- Corning
- Hornell
North Country
- Plattsburgh
- Watertown
- Malone
- Saranac Lake
Central New York
- Syracuse
- Utica
Massachusetts & Vermont
Eastern Massachusetts
- Boston
- Cambridge
- Salem
- Plymouth
- Concord
Central Massachusetts
- Worcester
- Fitchburg
- Leominster
- Gardner
- Southbridge
Merrimack Valley
- Lowell
- Lawrence
- Haverhill
- Andover
- Methuen
Pioneer Valley
- Binghamton
- Elmira
- Corning
- Hornell
Western Massachusetts
- Springfield
- Pittsfield
- Northampton
- Amherst
- Holyoke
Vermont
- All Regions