What Commercial Real Estate Professionals Need From an AV Partner
Commercial real estate projects involve multiple teams, tight schedules, and complex technology requirements. Learn what to look for in an AV partner—and how the right team can improve communication, coordination, and project execution.
Why the Best Audio Visual Projects Start with Integrated IT
Conference room technology is no longer just about displays and cameras. Discover why integrating AV and IT from the start helps organizations avoid costly deployment and support issues.
InfoComm 2026 AV Trends
InfoComm 2026: The AV Trends Shaping the Future of Collaboration Technology What InfoComm 2026 Taught Us About the Future of Workplace Technology Every year, InfoComm brings together the brightest minds in professional audiovisual technology to showcase what's next...
cb20 Partners with Albany Business Review for 2026 Women’s Summit
cb20 Leads as Presenting Sponsor of Albany Business Review Women’s Summit Backing the leaders - and the environments - driving what’s next March 26, 2026 ALBANY, N.Y. — The Albany Business Review's annual Women’s Summit brings together leaders focused on growth,...
cb20’s Regional, National Cybersecurity Recognition Featured on WNYT NewsChannel 13
NewsChannel 13: cb20 Earns Local, National Cybersecurity Recognition DJ Hansen Joins WNYT's Third Hour to discuss cb20's cybersecurity leadership, and how it's helping organizations across the northeast Original air date: March 19, 2026 cb20's DJ Hansen joined WNYT...
cb20: #1 Capital Region Cybersecurity Firm
cb20 Ranked #1 Cybersecurity Firm in the Capital Region Earns Regional and National Recognition as Demand for Security Surges Saratoga Springs, NY — February 25, 2026 — cb20 has been ranked #1 on the Albany Business Review’s 2026 list of the Capital Region’s largest...
cb20 Earns Security 100 Distinction on CRN MSP 500
cb20 Named to CRN’s 2026 Security 100 as Security-First Growth Accelerates National recognition underscores cb20’s security-first architecture and accelerating expansion across the Northeast Saratoga Springs, NY — February 17, 2026 — cb20 has been named to...
GE Vernova | cb20 Audio Visual Case Study
Case Study: GE Vernova Advanced Research Center cb20 Delivers Strategic Audio Visual Partnership for World-Class Campus Transformation cb20 partnered with audio visual (AV) design consultant AVCT to support the build-out of GE Vernova’s (NYSE: GEV) Advanced Research...
How a Strong Password Policy Can Save Your Business from a Breach
Most security breaches start with a password. Stolen credentials remain one of the top ways attackers gain access to business systems, and the average cost of a data breach is around $ 4.8 million. For a small or mid-sized company, a compromised account can cause...
cb20 Weighs In on Fortinet–D&H Cybersecurity Expansion
cb20 on Fortinet - D&H Cybersecurity Expansion CRN Quotes cb20 Leadership on What the Partnership Signals for SMB, Midmarket Security When cybersecurity vendors and distributors make strategic moves, it signals where the market is headed - especially for SMB and...
What Are the Risks of Using a Managed Service Provider (MSP)?
Most organizations now rely on outside help for day-to-day information technology (IT) support. You want reliable systems, stronger security, and fewer late-night fire drills. For many teams, that means using a managed service provider (MSP). There is a tradeoff,...
Why Your Small Business Is a Target for Cybercriminals (and What to Do About It)
You may think your business is too small for hackers to care about. Unfortunately, that is not the case. In reality, 43 percent of cyberattacks target small businesses, yet only 14 percent feel ready to handle them. Attackers are not looking for recognizable...
Cloud Migration 101: A Simple Guide to Moving Your Business to the Cloud
Cloud migration is no longer a side project for most organizations. If you lead technology as a chief technology officer (CTO) or IT director, you are expected to modernize systems, keep data safe, and hold the line on costs at the same time. At the same time, your...
What Do Managed IT Services Include?
When technology breaks, work slows. Technology should help your team move faster, not get in the way. Managed IT services keep your tools running and your people focused. With managed IT, you get a steady partner overseeing your systems and intervening before minor...
cb20 Named #1 Best Place to Work
cb20 Named #1 Best Place to Work (Large Company) for 2025 Fifth Consecutive Win Reflects a People-First Culture and Continued Expansion Across New England December 15, 2025 Saratoga Springs, NY - cb20, a leading managed IT and audio visual services provider in the...
UPS Systems in Your E-Rate Planning: Small Devices, Big Impact
The Overlooked E-Rate Essential: UPS and Battery Backup Systems Why every district should include UPS upgrades in next year’s Category 2 strategy When districts prepare for the E-Rate cycle, attention naturally goes to the big-ticket items - switch upgrades,...
Why Businesses Need a Local Managed IT Partner
Local business moves fast. Whether you’re in Albany or Saratoga Springs, your network, data, and people need steady support that fits how you actually work. New York also expects more from every company that handles private information. The SHIELD Act calls for...
What Is the Difference Between MSP and IT Support?
Choosing between a managed service provider (MSP) and traditional IT support can have a significant impact on uptime, spending, and the overall efficiency of your team's day-to-day operations. Many people think of IT support as a single point of contact to call when...
What Is the Difference Between IT Services and Managed Services?
Not all IT support is created equal. Sometimes, all you need is an IT professional for a one-off project or to fix issues as they arise. Other times, you need a managed services partner that handles everything from day-to-day maintenance to long-term planning. These...
Choosing the Right IT Support for Your Business: A Comprehensive Checklist
Picking information technology (IT) support is more than a technology question. It is a business decision. The right partner keeps people productive, protects your data, and helps you plan with confidence. This checklist gives you clear questions to ask and proof to...
Chris Pickett on the Rapid Growth of cb20
Chris Pickett on the Rapid Growth of cb20 Emerges as a Leading IT & AV Provider in the Northeast with 733% Workforce Growth Over Five Years Dec 4, 2025 Sam Raudins – Reporter, Albany Business Review Chris Pickett, the president and CEO of tech firm cb20, has a...
K-12 Districts: Don’t Miss Out on MIBS
Don’t Forget About MIBS The Most Underused E-Rate Benefit for K-12 Network Security As K-12 districts work through this year’s E-Rate cycle, most Category Two discussions center around the usual infrastructure: switches, wireless, cabling, and firewalls. But there’s...
Chris Pickett on WNYT: How to Outsmart Holiday Hackers
cb20 CEO Chris Pickett on WNYT NewsChannel 13 How businesses and the broader community can stay ahead of this season’s cyber scams Original air date: Nov. 12, 2025 Cyberattacks always spike this time of year - and the scams hitting this holiday season are more...
How Schools Can Plan for the New E-Rate Funding Cycle
5 Steps to Make the Most of the New E-Rate Funding Cycle Five practical steps K-12 schools can take to plan smarter, fund strategically, and future-proof their networks Summary:With FY2026’s refreshed Category 2 budgets and expanding support for network security, now...
cb20 Launches Solara Leadership Program to Power Company’s Next Era of Growth
cb20 Unveils “Solara” Leadership Program New Professional Development Initiative to Power the Company’s Next Era of Growth, Culture, and Community Impact Saratoga Springs, NY - cb20 has announced the launch of Solara, a new internal leadership development program...
cb20 Helps Clinton Community College Make Historic Move
cb20 Helps Clinton Community College Complete Landmark Campus Relocation New Location at SUNY Plattsburgh Now Fully Operational Plattsburgh, NY - Clinton Community College (CCC) completed its historic move to SUNY Plattsburgh last month, with the new campus now fully...
IT Staffing For Higher Education
IT Staffing Solutions For Higher Education Institutions Field Services and Flexible Support Models to Manage Mid-Semester Demands The semester is in full swing - and so is the pressure. Students are back, faculty are teaching, and every system on campus is being...
cb20 Wins 2025 CRN Triple Crown
cb20 Wins CRN 2025 Triple Crown, Ranks Among Nation’s Top IT Providers Back-to-back Triple Crown honors spotlight cb20's rapid growth, exceptional client experience, and expanding market leadership October 14, 2025 Saratoga Springs, NY – cb20, one of the nation’s...
Higher Education Cybersecurity Compliance
Higher Education Cybersecurity Compliance - Meeting GLBA, HIPAA, and PCI DSS Standards On today’s campuses, cybersecurity isn’t just an IT issue, it’s a compliance mandate. Universities and colleges manage enormous volumes of sensitive data: student financial aid...
2025 Best Places to Work
cb20 Wins 2025 “Best Places to Work” for 5th Consecutive Year Is the Only IT Firm Recognized in the Large Company Category October 8, 2025 SARATOGA SPRINGS, NY - cb20 has been named one of the Albany Business Review’s Best Places to Work for the 5th consecutive year,...
Men Wear Pink 2025
cb20, Capital Region Business Leaders Unite for Men Wear Pink 2025 Join American Cancer Society in the Fight Against Breast Cancer At cb20, we believe leadership means showing up - not only for our customers and employees, but for our community. This October, our...
Audio Visual Solutions for Higher Education
Audio Visual Solutions for Higher Education Institutions Smarter Classrooms, Stronger Engagement - AV Solutions for Flexible Learning The “classroom of the future” isn’t just a concept anymore, it’s the daily expectation. For higher education Audio Visual (AV) and...
Channel 13: Saratoga Springs IT Firm Earns Prestigious Honor
Channel 13: Saratoga Springs IT Firm Earns Prestigious Honor WNYT UpState of Business - August 28, 2025 SARATOGA SPRINGS, N.Y. (WNYT) — View Source A local firm has earned a spot among the nation’s fastest-growing companies. Headquartered on Broadway in Saratoga...
cb20 Makes Inc. 5000 Fastest-Growing Companies List for Third Consecutive Year
cb20 Ranks on 2025 Inc. 5000 Fastest Growing Companies in America Marks Third Consecutive Year with 135% Growth SARATOGA SPRINGS, NY - August 18, 2025 - cb20 Managed IT and AV Services has once again earned a spot on the Inc. 5000 - Inc. magazine’s annual ranking of...
InfoComm 2025 AV Trends
🎤 InfoComm 2025: The AV Trends Shaping How We Meet, Work, and Connect cb20's AV Team breaks down top trends, what what stood out, and what it means. Over 30,000 attendees. 800+ exhibitors. And enough gear to light up a small city. InfoComm 2025 didn’t just show off...
cb20: Capital Region’s Largest Private Companies
cb20 Ranks Among Capital Region’s Largest Private Companies Only managed IT services firm to make Albany Business Review’s 2025 Top 40 list SARATOGA SPRINGS, NY - June 25, 2025 - cb20 has been named one of the Capital Region’s 40 largest privately held companies by...
Modernizing Audio Visual Infrastructure: What Local Governments Need to Know
Modern AV for Local Governments: Why It’s Time to Upgrade Outdated Audio Visual systems aren’t just inconvenient - they’re holding your town back. Whether it’s muffled council meetings, unreliable virtual access, or poor sound at public forums, legacy infrastructure...
cb20 Named 2025 #2 Fastest Growing Company
cb20 Named #2 Fastest-Growing Company by Albany Business Review With explosive regional growth, Boston expansion underway, and national recognition stacking up, cb20 is redefining what a tech firm can be. SARATOGA SPRINGS, NY - June 20, 2025: cb20 has been named the...
Cybersecurity for Local Governments
Cybersecurity for Local Governments 6 practical, low-cost cybersecurity strategies for municipalities Local governments are increasingly targeted by cybercriminals...and too often, tight budgets and limited resources make it difficult to respond. Ransomware, phishing,...
5 Microsoft Shortcuts Your Municipality Can’t Afford to Miss
5 Microsoft Shortcuts Your Municipality Already Pays For (And Never Uses) Activate these built-in tools to automate permit workflows, fortify compliance, and streamline council packet distribution - no extra licenses required. You depend on Microsoft 365 and Azure...
Smart Network Modernization for Local Governments
Smart Network Modernization for Local Governments Upgrade what matters, when it matters...without blowing your budget Managing IT for a local government is a balancing act. More devices. More demands. More security risks. But the infrastructure and the budget? Still...
cb20 Surges 47 Spots on CRN’s 2025 Solution Provider 500
cb20 Surges 47 Spots on CRN’s 2025 Solution Provider 500 Major Leap From 2024 Reflects cb20’s Breakout Growth and Expanding Presence Across New England Saratoga Springs, NY – June 2, 2025: cb20, a fast-growing provider of managed IT and audio visual services, has...
cb20 to Open New Boston Office
cb20 to Open New Boston Office Fueled by Rapid Growth and Soaring Demand for AV Services SARATOGA SPRINGS, NY — May 27, 2025 — cb20, an award-winning provider of managed IT and audio visual services, is excited to announce that it will be opening a Boston office to...
K-12 IT Staffing Strategies | Build Your School Tech Team
K-12 schools are moving away from traditional Active Directory setups as cloud-first strategies take hold. Learn why districts are rethinking IT infrastructure to support modern learning, reduce costs, and improve flexibility.
Migrating Away from Active Directory
K-12 schools are moving away from traditional Active Directory setups as cloud-first strategies take hold. Learn why districts are rethinking IT infrastructure to support modern learning, reduce costs, and improve flexibility.
Integrating AV & IT in K‑12 Schools: Build a Unified Educational Technology Infrastructure
Integrate AV and IT in your K‑12 district to streamline support, boost classroom engagement, and maximize budget impact with a unified technology infrastructure. Learn five actionable steps to get started.
Defend Your District: Cybersecurity Strategy for K–12
Defend Your District: K-12 Cybersecurity Best Practices to Protect Your Network, Data, and Community When hackers breached Baltimore City Public Schools last month, they didn’t just lock down computers—they walked away with Social Security numbers, driver’s licenses,...
cb20 Moves Headquarters to 268 Broadway in Saratoga Springs
cb20 Moves Headquarters to 268 Broadway Begins Expansion of Its New Malta Facility SARATOGA SPRINGS, NY — April 24, 2025 — cb20, an award-winning provider of managed IT and audio visual services, is excited to announce the relocation of its headquarters to a newly...
cb20 Named a Top Workplace; CEO Chris Pickett Recognized for Values-Driven Leadership
cb20 Named a Top Workplace; CEO Chris Pickett Recognized for Values-Driven Leadership “An Experience Above” — Inside and Out SARATOGA SPRINGS, NY — April 14, 2025 — cb20 is proud to announce that CEO Chris Pickett has been awarded the Leadership Award in the...
AV That Actually Works: cb20 Delivers for Anthos’ Boston Office Expansion
AV That Actually Works: cb20 Delivers Flawless AV for Anthos’ Boston Office Scaling quickly, poor AV systems were holding them back—until cb20 stepped in. April, 2025 -- When Anthos Therapeutics—a fast-growing biopharma company owned by Novartis—expanded...
Transforming IT into a Growth Strategy: Unlocking Your Business Potential
IT is no longer just a support function, it’s essential for businesses growth. Businesses with the right IT systems in place have a competitive advantage over ones that treat IT as an afterthought and react to crises rather than create opportunities. When IT works...
Maintaining Compliance & Operational Efficiency in IT
Balancing cybersecurity compliance with efficient IT operations is a constant challenge for growing businesses. Strict regulations dictate how companies handle data, manage security, and maintain transparency. Failing to comply can result in costly fines, reputational...
Scaling Your IT Infrastructure: Best Practices for Growth
As your business grows, it’s critical that your IT infrastructure grows with it. Without a growth strategy, IT can quickly become a drag on productivity and resources. Building a scalable IT infrastructure is more than simply adding servers or increasing bandwidth....
The Impact of Managed IT Services on Employee Productivity
Managed IT services are transforming how businesses operate, especially when it comes to productivity. Today, employees rely on seamless access to technology and reliable support to maintain their focus and efficiency. When technology falters, workflows grind to a...
CB20 Expands into Boston: Bringing IT and AV Innovation to New England
cb20 is growing! We’re excited to announce our expansion into the Boston region, strengthening our presence in New England. This expansion is fueled by another year of exceptional growth. In 2024, cb20 grew by 39% year over year, reaching $44 million in revenue and...
How AV Project Management Services Can Save Your Business Time and Money
Audio-visual systems are playing a more prominent role in business than ever before. They are a key part of communicating, collaborating, and working. That’s why it’s crucial to get them right. Whether setting up a conference room or implementing a large-scale AV...
Creating Seamless Hybrid Workspaces: A Full-Service Approach to IT and AV Services
Hybrid work models have reshaped business operations, blending remote and in-office setups to maximize flexibility. This shift, however, requires seamless integration between physical and virtual environments to maintain productivity. Without proper infrastructure,...
Key Cybersecurity Threats and the Role of Proactive IT Services
The digital era has transformed the way we conduct business. With the advent of new technologies, organizations are achieving unprecedented levels of productivity, efficiency, and profitability. However, these advancements come with their own set of challenges....
From Boardrooms to Break Rooms: The Impact of IT and AV Solutions on Employee Collaboration
Every executive knows that employee collaboration is essential for success. When teams work effectively together, it spurs innovation and enhances performance. Whether during strategic meetings in the boardroom or informal chats in the break room, collaboration is a...
The Significance of IT Flexibility in 2025: Scaling Without Sacrificing Security
Technology is evolving at an unprecedented pace. Innovations like artificial intelligence (AI) and cloud computing are reshaping the efficiency and effectiveness of IT infrastructures. For organizations to remain competitive, merely adopting new tools isn't...
How a Virtual CIO (vCIO) Can Revolutionize Your IT Network Infrastructure
A strong IT infrastructure is crucial for sustained business success. Chief Information Officers (CIOs) play a key role in developing and maintaining this infrastructure. However, not every company has the resources or the need for a full-time IT executive. This is...
vCIO vs. Traditional CIO: Which is Right for Your SMB?
vCIO vs. Traditional CIO: Which is Right for Your SMB? With new technologies emerging, security risks increasing, and the success of businesses hinging on technology, the role of Chief Information Officer (CIO) has never been more important. Traditionally, CIOs were...
Is Your IT Strategy Stuck in the Past? How to Future-Proof IT Decision-Making in 2025
An effective IT strategy goes beyond merely adopting the latest technologies. It involves making informed, strategic decisions. Read this expert article to learn more.
Safeguarding Your Business
In today's interconnected digital landscape, businesses face an array of cyber threats that can disrupt operations and jeopardize sensitive data. As the reliance on technology continues to grow, ensuring the resilience of your IT infrastructure is paramount. That's...
Unleashing The Full Power of Microsoft 365
In the ever-evolving landscape of digital transformation, businesses are constantly seeking comprehensive solutions that go beyond conventional offerings. As a leading IT solutions and managed service provider, cb20 understands the need for maximizing the value of...


























