Gov/Ed

IT must provide agile, connected dynamic infrastructures that keep pace with the new realities of education and government environments. cb20 will enable you to keep pace with today’s and tomorrow’s challenges and deliver agile, connected and dynamic infrastructure that enables secure data access, mobility, seamless connectivity, advanced communication and collaboration.

Praise for cb20

With cb20, we have been able to cut help desk calls by at least 50%, allowing me to focus on more important issues like planning, budgeting and professional development. The cb20 team spends less time talking and more time listening. They architect solutions to help meet their clients’ unique needs.

–Bill C, Education Client

Cb20 supports thousands of education and public sector end-users and their devices, distributed networks and data centers to provide unfettered data access, improved network uptime, and uninterrupted operations.

Areas of Focus

IT/Infrastructure Services

cb20 custom tailors products and services to help your organization operate more efficiently with greater ROI. We deliver a wide range of expertise across hardware and software solutions, customer services and procurement and logistics.

Technical Consulting

Optimizing change requires deployment of the right IT solution in the most intelligent manner possible. cb20 delivers by maintaining expert knowledge of both current products and future technologies.

Experience

Our technology consultants understand the unique business requirements of Gov/Ed and bring more than 30 years’ experience in infrastructure optimization.

The Only Side We’re On Is Yours

Cb20's vendor-agnostic approach allows our team to offer impartial and expert advice on the technology solution that best fits your current and future needs. Cb20 invests heavily in training and multiple vendor partnerships; our independent approach gives us the advanced technical knowledge across all major vendors and technologies.

A Strategic Approach to New Technology

The most successful IT deployments occur at the intersection of deep technical knowledge and business strategy. This is precisely where cb20's technical consultants add the greatest value—delivering complete lifecycle management from initial concept, through design and implementation to post implementation support & troubleshooting services. We seamlessly optimizes your IT infrastructure to ensure you understand and can manage the estate after project completion.

Expert Procurement

cb20’s procurement services are tailored to help you drive greater efficiency, deliver a higher quality service and support your organization’s strategic objectives. Leasing options are available to help private and public sector customers get maximum value from their IT investments.

Services

Workplace Services

Our portfolio of ITIL-based Workplace Services addresses critical IT challenges by reducing support costs, increasing prevention-based support, and improving end user satisfaction. Effectiveness is achieved by establishing standards and implementing Continual Service Improvement across the workplace.

Service Desk
Hardware and Software Support
Mobility Services
Desktop Engineering
Microsoft 365
Asset Management
Operating System Migration & Optimization
Cloud Services

Network Services

Our flexible, proactive network services help you meet the demand of data access, to anything from anywhere on any device. We provide end-to-end design, implementation and on-site and remote support for event, incident and problem monitoring and management across multi-vendor network infrastructures, focusing on core, distribution and access layers of client networks.

Enterprise Networking
Network & Managed Network Security
Wireless & Managed Wireless Networking
Managed Network Services
Communication & Collaboration
Network Assessments
Cloud Services

Data Center Services

The Public Sector and Education need flexibility, agility and scalability to meet ever-changing market needs. cb20 works with you to assess, deploy and manage the best options for innovation and transformation in the data center—whether physical, software-defined or cloud-based..

Monitoring & Management
Converged Infrastructure
Data Center Operations
Infrastructure Optimization Assessments
Virtualization
Cloud Services

IT Staffing: Engineering
or Onsite Staffing

Having a resource for every need within your school is often not economically viable. A project may require skills that don’t exist on your team, but timelines make increasing your headcount unrealistic. And with each additional staff member you hire, you face significant overhead costs.

Flexibility

Recruiting IT professionals with the right skill profile can be costly and frustrating. With expertise across a wide range of technologies and sectors, cb20 will provide vendor-certified technical experts where and when they are needed.

A Comprehensive IT Skill Set

Whatever technologies operate within your infrastructure, cb20’s engineers will support you.

Our services include:

Delivery and installation of hardware, software, racking and cabinets
Imaging support, configuration and on-going troubleshooting across a wide range of desktop and server hardware
Network administration and management
We help you achieve the benefits of a fully resourced IT department, even if budget or headcount limitations are challenging your available skillsets

I want to hear more about how cb20 is transforming the IT/Managed Services industry!

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