AV That Actually Works: cb20 Delivers Flawless AV for Anthos’ Boston Office

Scaling quickly, poor AV systems were holding them back—until cb20 stepped in.

April, 2025 — When Anthos Therapeutics—a fast-growing biopharma company owned by Novartis—expanded from a team of nine to over forty, they knew their workspace needed to grow with them. They didn’t just need more square footage; they needed a space equipped with state-of-the-art AV technology to meet two critical business needs:

• supporting a growing remote and hybrid workforce
• staying seamlessly connected with Novartis offices around the world

But finding the right AV partner was a challenge—and based on past experiences, Anthos knew how easily things could go wrong.

“We came from another organization that was sold, and we always had problems with our AV systems,” shared Kelly McGrath, Executive Assistant and project lead at Anthos. “We never had a Zoom meeting that went off right. I think we spent $1.6 million on AV equipment—and it never worked.”

Anthos recently relocated to 99 High St, (17th fl) in Boston

⏱️The Challenge: Missed Connections, Lost Time

Anthos had just secured a large new office space to support their growing team—including executive offices, conference rooms and a large all-hands meeting space. When it came time to start planning their AV integration, they knew something needed to change – their previous AV setups had failed again and again.

“We would have board meetings and Scientific Advisory Board meetings where we’d lose half an hour, maybe even more. That was very expensive downtime,” Kelly explained. “We had two screens at the old office and I can tell you—they never worked. Everyone ended up on their laptops.”

Anthos needed a partner who could deliver a modern, reliable AV solution—and get it right the first time.

💡 The Solution: AV That “Just Works”

That partner was cb20, referred to Anthos by a trusted vendor. After a single meeting with Adam Stevens, cb20’s AV & Collaboration Solutions Practice Leader, Kelly and her team felt confident they had finally found a provider that could meet their extensive AV needs and exceed their experiences.

cb20 managed every aspect of the project—from AV system design to seamless installation—across executive offices, four conference rooms, and a 136-inch screen in the all-hands space. They also worked hand-in-hand with contractors, electricians, and project managers.

“Adam came out, understood our vision, brought in his team…he even attended all of our construction meetings, which was so helpful,” Kelly continued. “He was part of the whole process, so as questions came up, everyone was able to collaborate together. Now, here we are. If I could have had all of my vendors be like cb20…”

Not all AV companies get involved during the construction phase of new build projects—and that’s often where problems begin.

“Involvement in the construction phase is instrumental to overall project success,” explained Stevens. “With nearly 20 years of experience in AV, we know how critical it is to pay attention to every detail and collaborate closely with everyone—from the construction team to key stakeholders.”

That early involvement made a big difference for Anthos.

“Without that level of coordination, projects can easily go off the rails,” Stevens continued. “But Kelly had a clear vision for how she wanted the space to look and function. We had the technology to match her needs, and because we’ve done this so many times, we were able to deliver seamlessly. We are prepared, detail-obsessed, and fully committed to giving our clients the best AV and IT experience they’ve ever had. Our goal is that after working with cb20, customers won’t be surprised when their technology works…they’ll expect it.”

✅The Result: A Flawless AV Launch with Zero Downtime

Anthos went live with their new space on a Monday. By that Friday, they had hosted leadership meetings, a board call, and a company party—all using the new AV systems.

“Everything works flawlessly,” Kelly said. “There was no downtime yesterday. Zero. And I can’t tell you how huge that is. We used to lose so much time. Now, everything just works.”

AV is mission-critical for companies like Anthos. From global collaboration with partners like Novartis, to supporting hybrid teams and high-stakes board meetings, flawless communication isn’t optional—it’s essential. At cb20, we don’t just install AV systems—we partner deeply with our clients to understand their needs and deliver solutions that “just work” work from day one. We’re incredibly proud of the work we did with Anthos and honored to have played a part in their growth journey.

Special thanks to Kelly and the entire Anthos team for trusting cb20 as your AV provider.

🎯 Need AV That “Just Works”?

cb20 delivers custom Audio Visual solutions for biotech, healthcare, and fast-growing teams—on time, on budget, and with zero compromise on performance.

👉 Contact us for a complimentary consultation.

About cb20
cb20 is a Managed IT and audio visual services provider that partners with the world’s leading hardware and software brands to deliver end-to-end consulting, implementation, and managed services across the U.S. With world-class engineering talent and 30+ years of experience, cb20 delivers confidence, security, a true sense of control and the highest quality, end-to-end customer experience in the business.