Are your Healthcare IT systems frustrating your physicians, negatively impacting patient outcomes and failing to meet your expectations? cb20 will modernize your infrastructure, empower your staff and provide your customers with an improved experience. The result? Staff empowerment, enhanced security, optimized workflow, increased efficiency, patient satisfaction and ROI.

Praise for cb20

With their expertise, cb20 took us to the next level with our technology. I feel more confident knowing cb20 is there to take care of our needs. If I have a concern, I call them and they are always right there to help.

–Ann M, Healthcare Client

Cb20 has a long history of working with Healthcare organizations to leverage technology to control costs and optimize IT value. With all the changes in regulatory requirements cb20 is working with their clients to become more cost efficient and collaborative and meet the needs of their digital health strategy.

Areas of Focus

IT/Infrastructure Services

cb20 custom tailors products and services to help your organization operate more efficiently with greater ROI. We deliver a wide range of expertise across hardware and software solutions, customer services and procurement and logistics.

Technical Consulting

Optimizing change requires deployment of the right IT solution in the most intelligent manner possible. cb20 delivers by maintaining expert knowledge of both current products and future technologies.

The Only Side We’re On Is Yours

Cb20's vendor-agnostic approach allows our team to offer impartial and expert advice on the technology solution that best fits your current and future needs.Cb20 invests heavily in training and multiple vendor partnerships; our independent approach gives us the advanced technical knowledge across all major vendors and technologies.

A Strategic Approach to New Technology

The most successful IT deployments occur at the intersection of deep technical knowledge and business strategy. This is precisely where cb20's technical consultants add the greatest value—delivering complete lifecycle management from initial concept, through design and implementation to post implementation support & troubleshooting services. We seamlessly optimizes your IT infrastructure to ensure you understand and can manage the estate after project completion.

Expert Procurement

cb20’s procurement services are tailored to help you drive greater efficiency, deliver a higher quality service and support your organization’s strategic objectives. Leasing options are available to help private and public sector customers get maximum value from their IT investments.


Workplace Services

Our portfolio of ITIL-based Workplace Services addresses critical IT challenges by reducing support costs, increasing prevention-based support, and improving end user satisfaction. Effectiveness is achieved by establishing standards and implementing Continual Service Improvement across the workplace.

  • Service Desk
  • Hardware and Software Support
  • Mobility Services
  • Desktop Engineering
  • Microsoft 365
  • Asset Management
  • Operating System Migration & Optimization
  • Cloud Services

Network Services

Our flexible, proactive network services help you meet the demand of data access, to anything from anywhere on any device. We provide end-to-end design, implementation and on-site and remote support for event, incident and problem monitoring and management across multi-vendor network infrastructures, focusing on core, distribution and access layers of client networks.

  • Enterprise Networking
  • Network & Managed Network Security
  • Wireless & Managed Wireless Networking
  • Managed Network Services
  • Communication & Collaboration
  • Network Assessments
  • Cloud Services

Data Center Services

You need flexibility, agility and scalability to meet ever-changing market needs. cb20 works with you to assess, deploy and manage the best options for innovation and transformation in the data center—whether physical, software-defined or cloud-based..

  • Monitoring & Management
  • Converged Infrastructure
  • Data Center Operations
  • Infrastructure Optimization Assessments
  • Virtualization
  • Cloud Services

IT Staffing: Engineering
or Onsite Staffing

Having an IT resource for every need within your healthcare organization is often not economically viable. A project may require skills that don’t exist on your team, but timelines make increasing your headcount unrealistic. And with each additional staff member you hire, you face significant overhead costs. cb20’s staffing model is the answer.


Recruiting IT professionals with the right skill profile can be costly and frustrating. With expertise across a wide range of technologies and sectors, cb20 will provide vendor-certified technical experts where and when they are needed.

A Comprehensive IT Skill Set

Whatever technologies operate within your infrastructure, cb20’s engineers will support you.

Our services include:

  • Delivery and installation of hardware, software, racking and cabinets
  • Imaging support, configuration and on-going troubleshooting across a wide range of desktop and server hardware
  • Network administration and management
  • We help you achieve the benefits of a fully resourced IT department, even if budget or headcount limitations are challenging your available skillsets

I want to hear more about how cb20 is transforming the IT/Managed Services industry!

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